Medical transcription is the process of listening to audio recordings of medical information, usually in the form of an interview or focus group, and typing it out word for word. It creates a written document that medical professionals can easily understand. However, if you’re trying to find a good transcription service, you may have to look harder — it’s not easy to find one that offers timely, cost-effective, and certified transcription services. Here are the six things you must consider
How fast is the turnaround?
The first thing you should consider when choosing a medical transcription company is their turnaround time. Many companies will require a turnaround time of a few hours, while others will take up to a few days. If you need the transcription to be completed quickly, you will have to find a company willing to complete your transaction orders within the time frame you give. If you have a transcription that isn’t urgent, you can choose a transcription company that takes longer.
Do they have encryption security and HIPAA compliance?
Another thing to consider when choosing a transcription company is if they have encryption security and HIPAA compliance. You must make sure that you’re picking a truly trustworthy company. That’s why it’s essential to ensure they are HIPAA compliant.
HIPAA compliance ensures that your documents will be kept securely and that there will be no breaches in security or privacy. Encryption security is equally important. It means that the company will use special tools and techniques to protect privacy and confidentiality regarding your patients’ medical records. Surely, you wouldn’t want anyone to access your sensitive medical information and history.
How much does transcription cost?
Cost is a critical factor to consider when looking for good transcription services. This is one of the first questions you should ask when choosing a company to take care of your pathology medical transcription services. Different companies charge different prices for their transcriptions, so it’s essential to find a company that fits within your budget.
Often, companies charge different rates for different kinds of services. You don’t want to choose a company that charges excessively for their transcriptions. Still, at the same time, you don’t want to choose a company that charges a meager amount for their transcriptions but delivers poor-quality services.
What type of audio do they accept?
Technology is mostly an enabler, but sometimes, it becomes a barrier. If you are looking for a service that is based in another country, you should ensure they accept the type of audio you have.
Some companies will only accept audio from specific interviews or focus groups. Other companies will accept any type of audio. If you have an audio file that the company doesn’t accept, you won’t be able to get your transcription done with that company unless you convert the audio.
If you’re unsure about what type of audio a particular company accepts, you can always reach out to them and ask. A little bit of research online can also be done to see if anyone has posted on a forum or review site about whether a particular company accepts certain audio types.
Do they have Electronic Health Record (EHR) software?
The transcription company you choose must have Electronic Health Record (EHR) software. EHR software allows medical professionals to access a patient’s records without going through paper records. If you want that your transcription company is using EHR software, you can ask them about it beforehand.
Do they have good reviews?
Another thing to consider when choosing a transcription company is if they have good reviews from old and existing clients. You must choose a company with proven capability, a good reputation, and a respectful track record. That’s why it’s critical to look at the company’s reviews and ensure they have ample good reviews. This will help you to know that the company is trustworthy and that they will be able to do a good job with your transcription.
Medical transcription has been an integral part of the healthcare industry since at least the 1990s. It allows medical professionals to access patient records easily and efficiently. When choosing a transcription company, you should consider their turnaround time, encryption security, pricing, the audio they accept, EHR software, and reviews from past clients. Keeping these points in mind will help you select a company equipped to deliver good quality and timely services.